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Frequently Asked Questions

Welcome to our FAQ section. Here you’ll find answers to the most common questions about our natural products, orders, shipping, and more. If you can’t find what you’re looking for, feel free to contact us — we’re here to help.

Raghad Al-Mohareb is a proud Jordanian entrepreneur with deep-rooted Bedouin heritage. She hails from the distinguished Bani Sakher tribe, specifically the Al-Mohareb clan, part of the historic Tayy Qahtani lineage known across the Arab world.
With her natural leadership and clear vision, Raghad has become a symbol of the ambitious modern Arab woman — seamlessly blending rich tradition with bold global ambition.

Founder & CEO of Raghad Organics
Raghad is the founder and CEO of Raghad Organics, one of Jordan’s leading brands in natural beauty and personal care. In just a few years, the brand has reached international markets and today stands as a progressive model of Arab excellence in the clean beauty industry.

A Global Mind with a Scientific Foundation
Raghad holds a Bachelor’s degree in Electrical Power Engineering, a Master’s in Project Management, and earned her Doctorate in Business Intelligence from Westcliff University in California, USA — a prestigious global institution.
This strong academic path empowered her to build her business on solid, data-driven foundations, combining strategic analysis with innovative thinking in product development.

From a Simple Dream to an International Brand
Raghad’s journey began with a sincere passion for natural beauty — inspired by the landscape and lifestyle of the Jordanian desert. With a deep understanding of the needs of Arab women, she started by crafting handmade natural products for friends and family.
What started as a small passion project grew into a successful business, and eventually became a recognized brand that reflects the strength of Arab women and the purity of nature.

Today, Raghad Organics is a trusted name in clean beauty, known for products that blend authentic natural ingredients with world-class standards.

Raghad proudly says:
“ Our products proved that jordanian manufacturing can compete and win”

 

Raghad Al-Mohareb believes that every woman deserves the best—and that natural beauty is a powerful source of confidence. This belief inspired the vision behind Raghad Organics: to create safe, effective personal care products that support the health and beauty of skin and hair using high-quality, nature-derived ingredients.

Her brand blends innovation with purity, placing women’s needs at the heart of everything it offers. It’s about more than just beauty—it’s about empowering women to feel their best, live well, and embrace a balanced, healthy lifestyle.

For Raghad, self-care isn’t a luxury—it’s a quiet love language we speak to ourselves, every single day.

Before:
Raghad Al-Mohareb started out as a passionate hobbyist, preparing natural beauty products in her home kitchen.
She made each product with care and love for her friends and coworkers, driven by a strong belief that nature holds the true keys to real beauty.
After:
That simple passion soon turned into an inspiring success story. Today, Raghad is a powerful entrepreneur and a rising Arab icon in the world of beauty.

She founded Raghad Organics, now one of the leading brands specializing in natural, high-performance skincare — trusted in local, regional, and international markets.
This transformation wasn’t built on luck. It was the result of years of continuous effort, a clear vision, and a relentless pursuit of excellence.
She started with basic tools and a big dream — but with an entrepreneurial mindset and creative spirit, she transformed her beginnings into a respected brand loved by thousands of women in Jordan and beyond.
The real secret to Raghad’s success lies in her rare ability to blend scientific knowledge, personal experience, and genuine feminine insight — creating beauty solutions that are safe, effective, and deeply meaningful.

Today, Raghad Organics is more than just a beauty brand — it’s a conscious movement that invites women to reconnect with nature and care for themselves as part of a holistic, empowered lifestyle.

Raghad Organics was launched with a clear mission: to empower women through products that are inspired by nature, backed by science, and meticulously designed to complement modern lifestyles.

Every product is crafted using pure natural oils, potent herbal extracts, and carefully developed scientific formulas — all tested and refined to meet high standards of quality, safety, and proven results.

Leading Innovation – Aminotherapy as a Regional First
One of the brand’s most distinguished breakthroughs is the introduction of Aminotherapy to the Arab world — a cutting-edge, formaldehyde-free hair treatment developed from amino acids and natural oils.
This breakthrough formula redefines haircare:
✅ Safe for pregnant women
✅ Gentle enough for children and all age groups
✅ Delivers impressive results without compromising scalp or hair health

To support the global growth of this innovation, Dr. Raghad Al-Mohareb established specialized Aminotherapy centers in Jordan and several other countries — earning the brand a spotlight in competitive markets worldwide.
Awards, Certifications & Global Reach
In recognition of her innovation and excellence, Dr. Raghad was honored with the “Best Natural Product in the Middle East” award at the 2019 Arab Stars Festival — a reflection of her leadership and influence in the beauty industry.
The brand’s production facility is also GMP-certified for cosmetics and medical products, reflecting Raghad Organics’ commitment to the highest global standards in formulation, manufacturing, and packaging.

Raghad Organics Today
Today, Raghad Organics is more than a beauty label — it’s a lifestyle rooted in quality, wellness, and sustainability.
It’s a brand growing with confidence, expanding with vision, and inspiring thousands of women worldwide to embrace beauty that is clean, conscious, and deeply nurturing.

The name “Raghad Organics” was carefully chosen to reflect the brand’s identity and values.
The word “Raghad” symbolizes softness, comfort, and well-being—qualities we strive to deliver through every product we create.

“Organics” represents our deep commitment to pure, natural ingredients and our promise to uphold the highest standards of quality. Because we believe that true beauty begins with nature.

From the very beginning, Dr. Raghad Al-Mohareb has been dedicated to creating products made from high-quality natural ingredients, completely free of harmful chemicals. This commitment ensures that the products are both safe and effective, without any side effects.

Raghad Organics guarantees that its products are paraben-free, sulfate-free, salt-free, ammonia-free, and dimethicone-free. The brand consistently uses the finest natural ingredients and adheres to the highest quality standards throughout the manufacturing process.

Yes, absolutely. Our products are thoughtfully formulated to be natural, safe, and gentle—making them suitable for all skin types, including sensitive skin. At Raghad Organics, we’re here to make your skincare routine easy, enjoyable, and genuinely effective.

For more information or any questions, feel free to visit our verified pages on Instagram and Facebook, or contact our customer service team at our unified number: 062222700.
We’re always here to support you.

All Raghad Organics products are safe for pregnant and breastfeeding women, as they are formulated with high-quality natural and organic ingredients.
The only exception is the Alpha Arbutin Night Serum, due to the lack of sufficient research confirming its safety during pregnancy. For that reason, we recommend avoiding it during this period as a precaution.

You can find the expiration or production date on the label printed on the packaging. For best results, we recommend using the product within 6 to 12 months after opening, to maintain its effectiveness and quality.

If the date is unclear or you have any questions, we’d be happy to help. Feel free to reach out to us at our unified number 062222700, or through our official Raghad Organics pages on Instagram and Facebook.

Absolutely! Raghad Organics products are just as suitable for men as they are for women. We believe that self-care isn’t defined by gender—it’s essential for everyone, especially when it comes to healthy skin, strong hair, and daily comfort.

Many of our male customers enjoy using products such as:
1. Argan Hair Oil
2. Purifying Shampoo
3. Mayonnaise Hair Mask
4. Natural Skin Soaps
To better serve men’s needs, we’ve created a dedicated Men’s Shower Package—formulated with a unique blend and naturally masculine scents like sandalwood, ginger, and vetiver. It leaves the body with a fresh, warm, and distinctive fragrance that reflects true masculinity.

Yes! Some Raghad Organics products are specifically formulated for children—crafted to be safe, gentle, and effective.
We believe that a child’s hair and scalp don’t need complex or heavily fragranced formulas, but rather simple, natural ingredients that are free from harsh additives.
Our kids’ range is more than just cosmetic—it’s an essential part of a healthy daily care routine.

Here are a few of our most loved products for children:
1.Kids Hair Oil: The only product in Jordan designed to promote thicker, longer hair for kids. Safe to use from 6 months of age.
2.Mixed-Bristle Brush: Detangles hair smoothly and painlessly, helping to prevent breakage.
3. Aminotherapy Velvet Serum: Gently detangles, softens the hair, and reduces breakage during brushing.
All of these products are made with safe, natural ingredients, making them a perfect choice for gentle and healthy hair care for kids.

Raghad Al-Mohareb’s products come in a variety of prices and sizes to suit all needs and budgets.
Prices start from 5 Jd for small bottles or basic products and go up to 100 Jd for complete sets or specialized luxury items.

You can choose individual products based on your needs or take advantage of ready-made bundles that combine several products perfectly, often with attractive discounts.

Products are available in multiple sizes—from small travel-friendly bottles or trial sizes to larger containers ideal for daily or family use—giving you full flexibility to pick what fits your quantity and budget.
For more information or assistance, please visit our official website or follow Raghad Organics’ verified pages on Instagram and Facebook.
You can also reach out to our customer service team at 062222700. We’re always happy to assist you!

Raghad Organics products are available at several authorized locations across Jordan, including:
1. Raghad Al-Mohareb Beauty Center
2. Amino Therapy Centers in Amman and Irbid
3. A wide network of trusted pharmacies and pharmacy chains throughout the Kingdom, such as:
● Al-Osra Pharmacies
● 911 Pharmacies
● Drug Center
● Rawhi Pharmacies

All of these points of sale are officially authorized and provide our products at prices regulated by the Jordanian Pharmacists Association, ensuring full transparency and credibility.

To find the full list of branches and sales points:
Please visit our official website or check our verified Instagram and Facebook pages.
You can also contact our customer service team at 062222700 for any inquiries—we’re always happy to help!

As the seasons change, our skin goes through noticeable shifts that affect its health and appearance.
In winter, skin tends to get dry and flaky, while in summer, it often becomes oilier and more prone to breakouts and dark spots.
That’s why having a skincare routine tailored to your skin’s seasonal needs is so important.
This is where Raghad Organics steps in as your natural and effective skincare ally.
Their organic formulas are packed with nourishing, gentle ingredients that care deeply for your skin.

Step 1: Cleansing
Every skincare routine starts with a vital step — cleansing.
Raghad Organics offers a range of natural, safe soaps, including:
Turmeric Soap & Green Tea Extract: Known for its antibacterial properties, it deeply cleanses, helps even out skin tone, and reduces the marks left by acne.
Goat Milk & Sesame Soap: Rich in lactic acid and vitamins, it soothes irritation and moisturizes — perfect for dry and sensitive skin.

Step 2: Exfoliation
After cleansing, it’s time for gentle natural exfoliation with the jojoba and cocoa scrub.
This scrub removes dead skin cells and blackheads softly, leaving your skin smooth and glowing.
It also helps your skin better absorb vitamins and treatments that follow.

Step 3: Night Repair
To complete the routine, try the night repair serum, one of Raghad Organics’ top products.
Its formula is rich in alpha arbutin and antioxidants, working overnight to:
● Hyperpigmentation removal
● Remove acne scars
● Reduce fine lines

The result? Softer,Glowing , and more renewed skin every morning.

 

Raghad Organics products are among the best choices in hair care, combining natural ingredients with guaranteed results to provide effective solutions for various hair problems. The products are available as complete sets or individually, working to strengthen hair from within and give it a healthy, shiny appearance from the outside.

Raghad Organics Hair Care Packages:
1. Argan Hair Package
A complete set designed to promote hair growth and strengthen it from root to tip.
Includes: oil spray to stimulate hair growth, nourishing mayonnaise mask, and argan oil hair treatment.
Result: Stronger, longer, and thicker hair.

2. Aminotherapy Package
The ideal solution for repairing damaged and weak hair thanks to amino acids that enhance hair restoration and restore its natural elasticity.
Includes: deep repair mask, gentle shampoo, nourishing conditioner, and heat protection serum.
Result: Smooth, healthy hair protected from damage and split ends.

3. Dry Hair Care Package
Specifically designed to deeply hydrate dry hair and restore its softness and shine.
Includes: moisturizing avocado mask, Hydrasource deep moisturizing shampoo, and treatment rich in prickly pear and moringa oils.
Available now in the “Shop More, Save More” offer at a special price on our website.

Outstanding Individual Products
In addition to the packages, Raghad Organics offers a range of high-performance individual products:
● Purefying Purifying Shampoo
Rich with green coffee extract, apple cider vinegar, henna, and flax seeds. It deeply cleanses the scalp and regulates oil secretion without causing dryness.
● Hydrasource Moisturizing Shampoo
Designed for dry hair, containing chamomile extract and walnut oil to provide intense hydration and a healthy shine.

Innovative Hair Brushes with Soft Bristles Reduce Hair Loss During Styling:
● Anti-Hair Loss Brush: Specially designed to reduce hair breakage during combing, detangles painlessly, reduces daily hair fall, and preserves thickness. Its flexible and soft bristles gently massage the scalp and stimulate blood circulation. It is also safe and effective for children.
● Mixed Bristle Brush: Also called the “Happy Ends Brush,” it combines natural and flexible bristles to evenly distribute oils, style hair, increase shine, and control frizz.

Raghad Organics provides everything you need for natural, effective, and safe hair care, whether you are looking for growth, hydration, or damage repair.

 

Raghad Organics: Natural and Complete Care for Your Body Skin
Raghad Organics products are among the best choices in body care, combining natural ingredients with proven effectiveness to offer comprehensive solutions for various body skin issues. Whether you’re looking for deep cleansing, gentle exfoliation, or effective hydration, Raghad Organics provides individual products or complete packages that remove dead and dry skin, revealing softer, more elastic, and radiant skin with guaranteed results that have impressed many users.

Raghad Organics Body Care Packages
1. The Oriental Bath Package
A luxurious bathing experience inspired by traditional and Moroccan rituals, including:
Natural soap with olive oil paste for deep and effective cleansing
Coffee & Ginger Body Scrub to remove dead skin cells and stimulate skin renewal
Wheat germ and jojoba oils enriched with vitamin E for nourishing moisture that leaves the skin silky smooth with a natural glow
From the very first use, you will notice softness and a natural radiance that distinguishes your body skin.

2. Daily Bath Packages
A distinguished selection of packages combining elegant scents and effective formulas, including:
The Feminine Lace Collection & the Refreshing Swiss Gardens Collection
And other sets that include lotion, shower gel, scrub, and splash, working harmoniously to give you complete care, exceptional softness, and a lasting attractive fragrance throughout the day.

3. Gentle Body Care Collection
The perfect routine for soft and fresh skin, combining effective cleansing and gentle exfoliation, suitable for all skin types.
Rose Scrub: A natural exfoliant with rose petals that gives the skin a smooth texture, removes dead skin cells, and leaves a soft fragrance lasting all day.
Loofah Exfoliating Body & Face Scrubber: A soft and practical design that deeply cleanses the skin and stimulates blood circulation without causing irritation, ideal for daily use even on sensitive skin.
Available now under the “Shop More, Save More” special offer on our website.

Choose Raghad Organics and give your skin a luxurious, natural, and safe care experience because you deserve the best.

The complete solution for brightening and evening out your skin tone while you sleep.
This serum features an effective formula rich in alpha arbutin, which helps reduce dark spots and pigmentation caused by sun exposure or skin changes over time.
In addition to brightening, the serum contains moisturizing and nourishing ingredients that deeply hydrate the skin, leaving it soft and with healthy elasticity.

Features:
1. Absorbs quickly without leaving any greasy residue
2. Improves skin texture and boosts radiance with every nightly use
3. Gives you balanced, glowing skin every morning
Use it as part of your nighttime routine and wake up to the skin of your dreams.

Apply a suitable amount of the Jojoba & Cocoa Scrub to your fingertips, then gently spread it over damp, moistened skin.
Massage in circular motions for 30–40 seconds, then rinse off with cold water.
It is recommended to use the scrub 2 to 3 times a week.

For instructions on how to use other products, please refer to the label on the product, visit our official website, or follow Raghad Organics’ verified pages on Instagram and Facebook.
You can also contact our customer service team at the unified number 062222700 for any inquiries.

The Avocado Hair Care Bundle from Raghad Organics – A Natural Solution for Dry Hair
Dry hair needs special care that focuses on deep hydration and intense nourishment to restore softness, shine, and reduce breakage and frizz. Since natural ingredients rich in oils and vitamins are the ideal choice, Raghad Organics offers you the perfect solution.

Dry Hair Care Set
A complete hair care set designed specifically for dry hair. It combines powerful hydration with the benefits of natural nourishment, thanks to its highly effective ingredients:
1. Avocado Milk & Manuka Honey Mask: Deeply nourishes and hydrates the hair from roots to ends.
2. HydraSource Deep Moisture Shampoo: Gently cleanses without stripping natural oils, helping to maintain inner moisture levels.
3. Moringa & Prickly Pear Treatment: Repairs damage, reduces split ends, and leaves hair feeling smooth and looking shiny.
This bundle works in harmony to restore the health of dry hair, enhance its hydration, and give it a soft, silky, and radiant finish — all in a safe, natural way.
Get the Avocado Bundle now as part of our “Shop More, Save More” offer — available at a special discounted price, exclusively on our official website.

The Aminotherapy Collection by Raghad Organics
Deep Repair • Balanced Nourishment • Daily Protection for Damaged Hair
With the overwhelming number of hair products on the market, finding something that is both truly effective and safe can be challenging. That’s why the Aminotherapy Collection from Raghad Organics stands out as a complete care solution for damaged and weakened hair.
Formulated with amino acids, natural oils and proteins, and panthenol, this thoughtfully crafted line delivers everything your hair needs — from deep repair and hydration to long-lasting protection.

What’s Inside the Collection?
1. Aminotherapy Low Shampoo
Gently cleanses without stripping your hair’s natural oils. Its creamy, hydrating formula reduces friction and provides balanced moisture for a healthy scalp.
Ideal for daily use.
2. Aminotherapy Conditioner
Deeply nourishes and hydrates the hair without weighing it down. It detangles effortlessly and restores softness and shine, especially to dry and brittle strands.
3.Aminotherapy Deep Repair
Packed with wheat proteins and a luxurious blend of oils — macadamia, argan, almond, and coconut — plus panthenol.
It repairs hair from within and rebuilds damaged fibers, making it perfect for hair exposed to coloring, straightening, or chemical treatments.
4. Aminotherapy Velvet Serum
Protects hair from heat damage, smooths frizz, and prevents split ends — all without leaving a greasy residue.
Safe for daily use and gentle enough for children.
The Result: with consistent use, this collection leaves your hair noticeably stronger, smoother , shinier, and healthier — from root to tip.
A natural and safe choice for the entire family.

Purifying Shampoo from Raghad Organics
Natural care for the scalp and cleansing hair from roots to ends.
In the path of treating dandruff and maintaining healthy hair, many prefer natural products that care for the hair and scalp without causing any harm. Here, Raghad Organics’ Purifying Shampoo stands out as an effective and safe choice, thanks to its formula rich in plant extracts that gently cleanse and balance oil production without drying.

Benefits:
● Gently purifies the scalp from excess oils
● Relieves itching and irritation caused by dandruff
● Promotes hair growth and reduces hair loss
● Suitable for men, women, and children aged 6 years and above

The Purifying Shampoo is made from an effective blend of natural extracts, most notably:
Green coffee extract, apple cider vinegar, henna, and flaxseed. It deeply cleanses the scalp and regulates oil secretion without causing dryness.

The shampoo is affordably priced while maintaining the high quality associated with Raghad Organics.

Acne and oily skin: How to handle it smartly?
Oily skin and acne are among the most common skin problems and are often linked. Excessive oil production causes clogged pores, leading to a buildup of oils, dead skin cells, and bacteria, which results in pimples and blackheads.
To effectively manage this issue, it is essential to follow a well-planned daily skincare routine that includes:
1. Regular cleansing
Using gentle cleansers designed for oily skin, such as Raghad Organics’ Turmeric Soap, which:
● Removes excess oils
● Purifies pores
● Has antibacterial properties that combat acne-causing bacteria

2. Exfoliation
Exfoliation is a key step in skincare as it removes dead skin cells, prevents pimples, and cleans pores and blackheads. Here, the gentle Jojoba Scrub plays a vital role by caring for and exfoliating the skin softly without irritation.

3. Light hydration
Contrary to popular belief, oily skin needs hydration, but with lightweight moisturizers that do not clog pores. This helps prevent dryness, which can stimulate the sebaceous glands to produce more oil.
The result is healthy, balanced skin that is less prone to acne with regular use of the appropriate products.

You can order Raghad Organics products through our official website, with delivery within Jordan in two to three days. We also offer international shipping via top global courier companies.
For more information or assistance:
Please visit our verified pages on Instagram and Facebook.
We are also happy to receive your inquiries through our unified customer service number: 062222700.

Both brushes are excellent at reducing hair loss and making detangling painless, while also stimulating blood circulation in the scalp to promote healthy and strong hair growth.

The anti-hair loss brush is highly effective in minimizing hair fall and easily detangling knots, showing noticeable results from the first use. It also helps distribute natural oils evenly to maintain hair health.

On the other hand, the mixed bristle brush, also known as the “happy ends” brush, provides an instant shine to the hair, cares for fine (baby) hair, helps distribute oils throughout the scalp, removes fuzz and small particles trapped in the hair, and adds a soft, silky texture.

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